client1

Key work

Project1

Modernization
Customer Service

Case Scenario

The client’s operations software was based on an obsolete language (ASP 6) while also were struggling with vendor’s poor customer service.

Our Solution

Quick understanding of the internal process of the client’s Company.
We delivered a modernized Web based system (.NET) with a fully renewed architecture, all while exceeding customer service expectations and time line.

ceodental

“If you experience only half the great things that I have while working with ITN, you will still be lightyears ahead of the rest of your peers in the industry.”

James Gilbride, ,CTO of Dental Select, a national dental insurance company,
www.dentalselect.com

Key work

Project2

Captive Center
Flexible Resource Allocation

Case Scenario

The client was told that the kind of implementation they needed for their document control system wasn’t viable after 8 months of analysis from the former provider.

Our Solution

We delivered the solution the client needed after only 3 months of intense development.
The client has been using the system for 2 months now, meanwhile we have been expanding its functionality according to the client’s further needs.

Key work

Captive Team
Flexible Resource Allocation

Case Scenario

The client’s developing and support team was dissolved within a very short period of time leaving them unable to continue operating their system.

Our Solution

We took action immediately, taking only a week to immerse ourselves into the client’s operations and established a team that has been successfully covering the client’s needs for 3 years now.

“ITnnovation has been a great support to maintain the continuous flow of the operations, even at the difficult situation we had when almost half of my development team members left”

Yusuf Abu-Hatoum, ,CIO at CST Industries, Inc.
www.cst.com

Key work

Legacy System Maintenance
Web Application Development
CRM Development

Case Scenario

The client needed to expand its productive capacity in software development adding outsourced team members that could merge to their current local team and meet their standards.

Our Solution

We assembled a qualified team of development and support staff to fuse with the client’s local team in order to improve the development cadence and maintenance of their current system.

“ITnnovation has been a great tool for VGM to use as a supplement to our application development staff.  Utilizing their developers on our teams in times of high project load allows us to complete more business projects in a shorter time frame, especially in this tight developer market.

It is very easy to work with them, they have English speaking staff and a Central Time zone which allows for meetings and project discussions to happen during our working hours.   We have used ITnnovation’s development services for three years running.”

Tami McLaren, ,VP Data Analytics, CX at the VGM Group,
www.vgm.com

Key work

Captive Team
Flexible Resource Allocation
Consulting

Case Scenario

The client needed to develop a comprehensive system with PENTAHO & ETL

Our Solution

Resources needed for the client’s software development were trained within a very short period of time, while operating with a fully customized and very flexible work plan that changed along the project lifetime.

“ITNNOVATION has proven to be a trusted partner and advisor towards the development of the Zengears platform. Their heads down attitude and spectrum of technical capabilities have allowed us to go to market with a solid, production ready enterprise platform capable of scaling to the needs of our customers.”

Hector Chavarria, ,Founder & CEO at Zengears,
www.zengears.com

Key work

SW Development
Flexible Work Plan

Case Scenario

The client wasn’t able to accurately estimate the amount of workforce they would need at each stage of the project of development.

Our Solution

We adapted the business model so it could work for the client, adjusting variations at the rates and workforce.

“ITnnovation has been supporting our software development needs for the last 24 months. What we value most about ITnnovation is their ability to react quickly, be able to communicate with our in-house development team under our own Time Zones and its tremendous software architecture experience. As an emerging healthcare technology company great partners are paramount to our success. Our partnerships defines how quickly we can react to the needs of our customers. We value the relationship with ITnnovation very much.”

Moses Zonana, ,Founder/CEO at Compliance Meds Technologies, LLC CleverCap,
www.clevercap.org

Key work

SW development​
System modernization​

Case Scenario

The client needed a fast & easy system application for their volunteers and staff to increase efficiency and speed of processing for all types of mail to clients every day. ​

Our Solution

We assembled a qualified team of development and support staff to enhanced a new version of the Client Services Office mail management system.

“We met ITNNovation at MES West 2015 and without an in house development team we turned engaged them to develop a replacement for a critical application to manage mail processing and delivery to Seattle’s homeless. We have been very happy with the technical skills of the development team and their ability to tackle a very complex and enigmatic project. The development team has been easy to communicate with and their location makes it easy to coordinate both in terms of time-zone and travel. This relationship has been invaluable and we are already developing additional projects.”

Marshall Curtis​,IT Director​,
www.compasshousingallieance.org

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